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Gas hot water repairs, replacement and installation
Signs your gas hot water system needs a repair
Smell gas? Turn off the gas at the meter, don't use switches or flames, open windows and call your gas distributor's emergency line first.
- Pilot light keeps going out. Often a faulty thermocouple or gas valve. Usually repairable.
- No hot water or it runs cold quickly. Could be ignition, thermostat or a failing burner.
- Water leaking around the tank. A leaking relief valve can be replaced. A leaking tank usually means replacement.
- Rusty or discoloured hot water. A sign the tank lining or anode is wearing out.
- Popping, rumbling or new noises. Sediment build-up that reduces efficiency and shortens tank life.
Gas continuous flow
- How it works: Heats water only when a tap is on
- Hot water supply: Doesn't run out
- Space: Compact, wall-mounted
- Best for: Busy homes, back-to-back showers
- Gas supply: May need a larger gas line
Gas storage
- How it works: Heats and stores water in a tank
- Hot water supply: Limited by tank size
- Space: Needs room for a tank
- Best for: Steady household demand
- Gas supply: Standard connection
Gas storage vs continuous flow
Both run on natural gas or LPG. The right one depends on how much hot water you use, your gas supply and where the unit will go.
Fast, Professional, and Reliable.
"Prompt, so easy and great service."
★★★★★
Bill came very quickly to replace my hot water system when it failed. I was really grateful for the timeliness of the repair. Bill took away my old system, which was fantastic!
Jan Maree Davis, Sydney
★★★★★
Before getting the new heater, Bill explained everything to me and what he thought would be suitable for my situation. A job well done without any fuss.
Sylvia Raye, Sydney
★★★★★
He was extremely professional and the installation was done efficiently and with great attention to detail.
Shubhash Sapkota, Sydney
★★★★★
Bill and his team replaced my hot water unit on the day he said he would and arrived as per his advice, which is always great.
Nathaniel Alfonso, Sydney
★★★★★
Bill was great, he explained my options then came out, replaced the tank and took away the old one. Prompt, so easy and great service - thank you!
Rosanna Amodio, Sydney
Frequently asked questions
Can you repair my gas hot water system?
Yes. If the tank is sound and not leaking, most faults can be repaired, including thermocouples, pilot assemblies, gas valves, ignition parts, thermostats and relief valves. Many repairs are done the same day, depending on parts.
Should I choose gas storage or continuous flow?
Storage systems keep a tank of hot water ready and suit homes with steady demand. Continuous flow units heat water on demand, so they don't run out and take up less space. We recommend based on your household size, gas supply and where the unit will go.
Can you switch me from electric to gas hot water?
Yes, if your property has a natural gas connection or suitable LPG setup. We check the gas supply, flue and location requirements and quote the full changeover.
Do I need a licensed gas fitter?
Yes. In NSW, gas hot water work must be done by a licensed gasfitter. All our gas work is carried out by licensed and insured technicians.
What should I do if I smell gas?
Turn off the gas at the meter, avoid using switches or flames, open windows and call your gas distributor's emergency line. Once it is safe, we can inspect and repair the hot water system.
